Mental Health Crisis Services

It is normal that situations like COVID-19 can affect your mental health and it’s completely OK to ask for help.  Here are some mental health crisis services in case you need to do so.

Phone, Text, and Chat

Service Contact Info Age

Kid’s Help Phone (Bilingual)

Call: 1-800-668-6868
Text: #686868
Live Chat

0-20 years

Youth Services Bureau (Bilingual)

Call: 613-260-2360
Live Chat

613-722-6914
Good 2 talk (Bilingual) 613-260-2360 or 1-877-377-7775 613-260-2360 or 1-877-377-7775
Distress Centre Ottawa and
Region 24/7 (English)
613-321-3211 613-321-3211
Tel-Aide Outaouais (French) 1-866-531-2600 1-866-531-2600

If you or someone you love is in crisis and/or at risk of imminent harm,
call 911 or go to your nearest Emergency Room.

Additional Resources

None at this time.

Please Share

Please share this page with anyone who you think might benefit from this information.  We are all in this together.  We will continue to develop and share content that helps to keep you and your family safe and prepared during this public health emergency.

Stress and Anxiety App

You can now access helpful content to help you manage your stress and anxiety through an app released by the Centre for Addiction and Mental Health (CAMH).  The app is available for download on the Google Play (Android) and Apple (iOS) app stores.

 

The app provides information and evidence-based coping strategies to help you manage stress and anxiety during the COVID-19 pandemic. It is not intended to be a resource for people who require screening for COVID-19 or are experiencing a mental health crisis. If you are experiencing a mental health crisis, you should contact 911 immediately or go to your nearest emergency department.

 

CAMH is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field.  CAMH is fully affiliated with the University of Toronto and is a Pan American Health Organization / World Health Organization Collaborating Centre.

Download the App

Android: Google Play Store

iOS: Apple App Store

Please Share

Please share this page with anyone who you think might benefit from this information.  We are all in this together.  We will continue to develop and share content that helps to keep you and your family safe and prepared during this public health emergency.

External Resources

The online resources below are from well-established and reliable Canadian agencies and offer some important tips and ideas for dealing with COVID-19.  We suggest visiting the websites for updates on a weekly basis since we expect the resources will be updated over time. Many of the websites provide access to additional resources, articles, and, handouts.

General Resources

Centre for Addiction & Mental Health: Mental Health and the COVID-19 Pandemic

Canadian Mental Health Association: COVID-19 and Well-Being

Helping Children Cope

Anxiety Canada: Talking to Kids about COVID-19

Ministry of Health and Long-Term Care: COVID-19 Fact Sheet – Talking to Children About the Pandemic

Canadian Mental Health Association: Talking to Your Anxious Child about COVID-19

Ontario Centre of Excellence for Child & Youth Mental Health: COVID-19 Supporting a Discussion with Children and Youth

Child Mind Institute: Talking to Kids About the Coronavirus Crisis (video)

Please Share

Please share this page with anyone who you think might benefit from this information.  We are all in this together.  We will continue to develop and share content that helps to keep you and your family safe and prepared during this public health emergency.

Minding Your Mental Health

Fear and anxiety during a stressful period can be overwhelming and can cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

Everyone Reacts Differently to Stressful Situations

Taking care of yourself is vital to managing your stress during difficult times

Ways to Support Yourself

It’s normal to feel anxious during stressful events. Try not to avoid, ignore or suppress anxious thoughts. Instead, be aware of your anxiety and accept that you’re feeling anxious in this situation. Try to keep things in perspective; notice and challenge your thoughts that may be extreme or unhelpful.

Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.

Seek information from reliable news sources only. Limit checking in on the latest news to short, defined periods to stay informed. Appropriate information consumption may be calming and can lessen the sense of danger.

Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.

Take the recommended precautions as outlined by Health Canada and other credible health agencies. Remain focused on the factors within your control, such as washing hands, covering your mouth during coughs and sneezes, avoiding non-essential travel, etc.

Make time to unwind. Try to do some activities you enjoy that you may otherwise not have as much time for, like reading, baking, crafts, or your favorite hobby.

Connect with others. Talk with people you trust about your concerns and how you are feeling. If you are staying home, use FaceTime, Skype, or other online ways to stay in touch with friends and loved ones.

Reach Out

If you notice that your stress level is interfering with your ability to function normally, or you are experiencing significant emotional distress, you may reach out for additional support by contacting any of the services below.

Agency Phone Number
Distress Centre of Ottawa & Region 613-238-3311
Mental Health Crisis Line 613-722-6914
Youth Services Bureau 24/7 Crisis Line 613-260-2360 or 1-877-377-7775
Parents Lifeline of Eastern Ontario (PLEO) 613-321-3211
ConnexOntario (substance use and problem gambling) 1-866-531-2600

If you or someone you love is in crisis and/or at risk of imminent harm,
call 911 or go to your nearest Emergency Room.

Additional Resources

None at this time.

Please Share

Please share this page with anyone who you think might benefit from this information.  We are all in this together.  We will continue to develop and share content that helps to keep you and your family safe and prepared during this public health emergency.

Top